Privacy Policy

Effective Date: 1 July 2026 

At Ayson Concrete Solutions Limited ("Ayson Concrete Solutions", "we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly and in accordance with the Privacy Act 2020 (New Zealand). 

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, request a quote, contact us, or engage with our services. 


Who We Are 

Ayson Concrete Solutions is a New Zealand-owned and operated concrete contracting business providing residential and commercial concrete services. 

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details provided at the end of this policy. 


Information We Collect 

We may collect personal information that you voluntarily provide to us, including: 

  • Your name 

  • Email address 

  • Phone number 

  • Property address 

  • Project details and requirements 

  • Information submitted through contact forms or quote requests 

  • Information provided through email, telephone, social media, or other communications with us 

We may also automatically collect certain information when you visit our website, including: 

  • IP address 

  • Browser type 

  • Device information 

  • Pages viewed 

  • Website activity and interactions 

  • General location information 

  • Referral sources and advertising interactions 


How We Collect Information 

We may collect information when you: 

  • Visit our website 

  • Complete an online enquiry or quote request form 

  • Contact us by phone, email, or social media 

  • Engage with our advertising campaigns 

  • Request information about our services 

  • Participate in promotions or marketing activities 

  • Become a customer or supplier 


How We Use Your Information 

We use personal information to: 

  • Respond to enquiries and quote requests 

  • Arrange site visits and consultations 

  • Prepare quotations and proposals 

  • Deliver our services 

  • Communicate with you regarding your project 

  • Improve our website and customer experience 

  • Maintain business and customer records 

  • Meet legal, regulatory, and compliance obligations 

  • Send marketing communications were permitted by law 

  • Measure and improve the effectiveness of our advertising and marketing activities 


Marketing, Analytics and Remarketing 

Ayson Concrete Solutions may use various analytics and advertising technologies, including Google Analytics, Google Ads, Meta Pixel (Facebook and Instagram), and similar tools to better understand how visitors interact with our website and to improve our marketing performance. 

These technologies may collect information about your use of our website, including: 

  • Pages visited 

  • Time spent on pages 

  • Actions taken on the website 

  • Device and browser information 

  • Advertising interactions 

  • General geographic location 

We may use this information to: 

  • Analyse website traffic and performance 

  • Improve website functionality and user experience 

  • Measure the effectiveness of advertising campaigns 

  • Better understand customer interests 

  • Deliver relevant advertising to people who have previously visited our website 

  • Create audiences for future advertising campaigns 

Third-party providers such as Google and Meta may use cookies, pixels, and similar technologies to display advertisements based on previous visits to our website. 

You can manage cookie settings through your browser and adjust advertising preferences through Google, Facebook, Instagram, and other advertising platforms. 


Cookies 

Our website uses cookies and similar technologies to improve functionality, analyse website performance, and support marketing activities. 

Cookies help us understand how visitors use our website and allow certain features to operate correctly. 

You may choose to disable cookies through your browser settings. However, doing so may affect some website functionality. 


Disclosure of Information 

We do not sell your personal information. 

We may share your information with trusted third parties where necessary for business operations, including: 

  • Website hosting providers 

  • Customer relationship management (CRM) systems 

  • Marketing and advertising platforms 

  • Professional advisers, accountants, and legal advisers 

  • IT service providers 

  • Government agencies or regulators where required by law 

We take reasonable steps to ensure that any third parties handling personal information on our behalf do so securely and appropriately. 


Storage and Security 

We take reasonable measures to protect personal information from unauthorised access, misuse, loss, alteration, or disclosure. 

While we implement appropriate safeguards, no method of electronic transmission or storage can be guaranteed as completely secure. As a result, we cannot guarantee absolute security of information transmitted online. 


Access and Correction 

You have the right to request access to the personal information we hold about you and request corrections if you believe that information is inaccurate, incomplete, or out of date. 

We will respond to requests in accordance with the Privacy Act 2020. 


Retention of Information 

We retain personal information only for as long as necessary to: 

  • Provide our services 

  • Maintain business records 

  • Meet legal and regulatory obligations 

  • Resolve disputes 

  • Enforce our agreements 

When information is no longer required, we will take reasonable steps to securely delete or destroy it. 


Third-Party Websites 

Our website may contain links to third-party websites, including social media platforms and external service providers. 

We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information. 


Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. 

Any updates will be published on this page and will take effect immediately upon publication. 


Contact Us 

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact: 

Ayson Concrete Solutions Limited 

Email: info@aysonconcrete.co.nz 

Website: www.aysonconcretesolutions.co.nz